Why Is My Withdrawal Pending?

Why Is My Withdrawal Pending?

Why Is My Withdrawal Pending?

A withdrawal may remain pending for several reasons.

In many cases, a pending withdrawal is part of a routine security review. This can happen when there is unusual account activity, a recent password reset, a change to account security settings, a newly added withdrawal address, or other risk signals that require additional verification.

Withdrawals may also be delayed due to wallet maintenance, network congestion, or internal processing queues.

Common reasons for a pending withdrawal include:

  • Security review
  • Recent password reset
  • Recent 2FA reset or security change
  • Large withdrawal amount
  • Network congestion
  • Temporary wallet maintenance

If your withdrawal is pending, avoid submitting multiple withdrawal requests for the same transaction.

If the pending status lasts longer than expected, contact AndX Support with:

  • Your account email
  • Asset
  • Amount
  • Withdrawal address
  • Date and approximate time of request

For security reasons, support may ask you to verify your identity before releasing or reviewing a withdrawal.

    AndX Intelligence


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