If your withdrawal is pending on AndX, it is typically undergoing a security or processing review.

This is a standard part of protecting user funds — not a failure.

Common Reasons:

• Security review triggered
• Large withdrawal amount
• Recent password or 2FA change
• New withdrawal address
• Network congestion

What You Should Do:

• Do not submit multiple withdrawals
• Check your email for confirmation requests
• Ensure 2FA is active

When to Contact Support:

If your withdrawal is pending longer than expected, submit a ticket with:

• Asset
• Amount
• Wallet address